Help Center

In most cases, it might be best to contact us directly for questions regarding our programs! 

Please follow the information below to get a hold of the team you are looking for:

OR:

In the BLC, click on "Help Center,"  to find view our customer help articles, submit a support ticket, or interact with our chat bot.

Bridgeway Direct Help Line
(610) 266-9016
Office Hours:
Monday – Friday, 8:30 am – 4:30 pm [EST]. Our voicemail service allows you to leave a message for us any time, day or night. When you reach this service, be sure to leave a detailed message.

Support Portal
Click the green Support button on the bottom right of the page and type your question. Helpful articles are displayed followed by an opportunity for you to submit a support ticket if your questions is not answered. 

It is our goals to respond to all support tickets within 2 hours during normal business hours. Look for the Chat icon on the bottom right of your screen. You will receive responses to messages in your email account.

Third Party Contact

Bridgeway works with some third party vendors. Direct links to their support can be found below: