If you are having issues with logging in to Performance Series, first check this information:Did you enter the site ID: 59-8045-6297?Your password was sent to you in an email, but is typically your student's first name. Make sure you enter an uppercase first letter.Your username is your Bridgeway student ID. You will find this on most email correspondence from Bridgeway.If you are experiencing difficulty in completing the Performance Series testing after logging in, here are some steps to help troubleshoot your issue:Chrome is the preferred browser for Performance Series, however, if you are experiencing an issue with Chrome, try another browser such as Firefox.Make sure the browser's HOME page is a single tab/page defaulting to a simple URL, example: Google.com Only ONE browser and ONE tab may be used during an assessment.Important: No other browsers or sites or pages should be opened once in the http://www.PerformanceSeries.com/ site.Clear Cache and Cookies for the account they are using on their computer. This can be Googled for instructions as it differs between browsers. CHROME uses https://kb.iu.edu/d/ahicGo directly to Performance series at the URL: http://performanceseries.com Make sure the computer you are using meets the Performance Series system requirements outlined here: http://docs.achievementseries.com/docsAchievement/AS_PS_Scan_Station_System_Requirements.pdfIf you continue to have issues after checking the above, contact Performance Series support.Phone: 1-800-722-6876Support Site: https://www.scantron.com/contact/You can also contact Bridgeway Academy Technical Support at:Phone: 610-600-9406Support Site: help.bridgewayacademy.com
