Please check your order for a BO identifier. This means your textbook is currently on back order. If it is not identified as back ordered, please visit help.bridgewayacademy.com to create a support ticket. One of our customer service agents will research the issue and get back to you.14-Day Make it Right Policy: Bridgeway Academy takes pride in providing you with everything you need for a successful school year. Therefore, if there is anything missing from your order, we will replace it at our cost within 14 days of receipt. Please note: Bridgeway Academy is not responsible for any missing items from your shipment after 14 days of receipt of your delivery. Please check your shipment immediately upon receipt to verify all items listed on your invoice/manifest. Back ordered items will be clearly marked. Then, if you believe an item is missing, contact your advisor immediately or submit a support ticket at https://help.bridgewayacademy.com/.