If you are using Zoom on a Chromebook, you must install the Progressive Web App (PWA) in order for all features to work.
Here is the link to install:
https://play.google.com/store/apps/details?id=us.zoom.pwa.twa
- To get started, open Google Play on your Chromebook and then search for Zoom for Chrome PWA.
- Click and install it on your Chromebook.
- Next sign in with your Credentials. You’ll be presented with a super simple interface where you can set up a new meeting, join one or schedule a Zoom meeting. You get all the features you will find on Native Mobile or Desktop zoom apps.
More information: https://support.zoom.us/hc/en-us/articles/4403638230925-Using-Zoom-for-Chrome-PWA