The Parent Help Session is designed to provide ongoing support for families as they navigate their learning platforms and processes. These sessions offer a flexible, welcoming space where parents can ask questions, receive guidance, and build confidence in supporting their students.


Session Details



What to Expect

  • A live facilitator available to answer questions in real time
  • Open, informal format—no appointment needed
  • Option to move into breakout rooms for individualized support or demonstrations
  • Guidance tailored to your specific needs


Topics Covered

These sessions are focused on supporting families with:

  • Navigating learning platforms (BLC, Moodle, Edgenuity, etc.)
  • Submitting assignments and tracking student progress
  • Understanding course structures and expectations
  • Troubleshooting common technical or platform-related issues


Breakout Room Support

If you have a specific question or need a step-by-step walkthrough, you may be invited into a breakout room where a facilitator can:

  • Demonstrate platform features
  • Walk through processes in real time
  • Provide individualized support


Who Should Attend

  • New families who need additional guidance after orientation
  • Returning families needing a refresher
  • Any parent with platform-related questions or concerns


Tips for a Successful Session

To make the most of your time:

  • Have your login information ready
  • Bring specific questions or examples
  • Be prepared to share your screen if needed


Additional Notes

  • No prior registration is required
  • Support is focused on platform use and general navigation questions
  • This session is not for: Academic Assistance, Technical Issues, or Financial Support.



Parents may join at any point during the session and stay as long as needed.