Troubleshooting

Troubleshooting - Elephango Lesson Videos Are Not Working
Is your lesson video not working? Sometimes this happens because the original source (like a YouTube channel) has taken down the video. That means the video...
Thu, 1 May, 2025 at 4:34 PM
Elephango - Why Aren't Lessons Showing as Completed?
When a student completes a lesson, it will show up as completed on their Achievements page, at the bottom of the screen. If you find that completed lessons ...
Wed, 8 Nov, 2023 at 4:47 PM
Elephango Class Wallet Renewal Process
To renew your Elephango subscriptions, parents should access their State Wallet Program and purchase another year of Elephango.  Once tthe order is submitte...
Tue, 22 Apr, 2025 at 10:59 AM