Troubleshooting

Clearing Browser Cache
As part of regular system maintenance and troubleshooting, a commonly-useful task is to clear your web browser’s cache. Consult the remainder of this techni...
Wed, 8 Nov, 2023 at 2:41 PM
Technical Requirements
Sufficient technology and Internet access are required to complete online classes. The basic technology requirements for online students are outlined below....
Mon, 17 Jun, 2024 at 9:28 AM
Remote Support
There are times when our support team can better assist you by remotely logging into your computer. To start a remote session with Bridgeway, click on the ...
Wed, 8 Nov, 2023 at 2:42 PM
Resetting Your BLC Password
Student Password You can retrieve your Microsoft password on your own by following these instructions:  Go to learn.homeschoolacademy.com and select S...
Mon, 27 Nov, 2023 at 12:02 PM
Forcing Cookies
Sometimes your web browser will not automatically accept cookies from 3rd party websites. And sometimes you will not be asked with a pop-up to accept the co...
Thu, 28 Mar, 2024 at 3:54 PM
Clearing Chrome Cache
In Chrome On your computer, open Chrome. At the top right, click More . Click More tools  Clear browsing data. At the top, choose a time range. To dele...
Wed, 8 Nov, 2023 at 2:45 PM
Virtual Private Networks (VPN)
Definition & Concept: A virtual private network (VPN) creates a secure, encrypted connection over a less-secure network, such as the internet. Impor...
Fri, 21 Jun, 2024 at 1:08 PM