Troubleshooting

Logging into Write Source
Logging in to Write Source from ClassLink requires a small extra step the first time you access. You will need your username and password for this step, and...
Fri, 25 Jan, 2019 at 12:56 PM
Change Display Scaling Sections
Display Scaling is a feature built into modern operating systems that is designed to make items easier to read on higher-resolution screens. However, someti...
Thu, 24 Jan, 2019 at 12:31 PM
Clearing Browser Cache
As part of regular system maintenance and troubleshooting, a commonly-useful task is to clear your web browser’s cache. Consult the remainder of this techni...
Fri, 5 Jul, 2019 at 2:50 PM
Technical Requirements
Sufficient technology and Internet access are required to complete online classes. The basic technology requirements for online students are outlined below....
Fri, 17 Sep, 2021 at 3:23 PM
Remote Support
There are times when our support team can better assist you by remotely logging into your computer. To start a remote session with Bridgeway, click on the ...
Wed, 21 Aug, 2019 at 9:09 AM
Anti-Virus software and Internet Security
Keeping your computer safe and secure is essential regardless of what type of computer you are using. Using Anti-virus and internet security software is the...
Wed, 5 May, 2021 at 10:33 AM
Resetting Your BLC Password
Student Password You can retrieve your Microsoft password on your own by following these instructions:  Go to learn.homeschoolacademy.com and select S...
Wed, 5 May, 2021 at 10:31 AM
Forcing Cookies
Sometimes your web browser will not automatically accept cookies from 3rd party websites. And sometimes you will not be asked with a pop-up to accept the co...
Fri, 3 Sep, 2021 at 11:52 AM
Clearing Chrome Cache
In Chrome On your computer, open Chrome. At the top right, click More . Click More tools  Clear browsing data. At the top, choose a time range. To dele...
Fri, 3 Sep, 2021 at 11:57 AM