Troubleshooting

Clearing Browser Cache
As part of regular system maintenance and troubleshooting, a commonly-useful task is to clear your web browser’s cache. Consult the remainder of this techni...
Wed, 23 Apr, 2025 at 9:28 AM
Technical Requirements
Sufficient technology and Internet access are required to complete online classes. The basic technology requirements for online students are outlined below....
Wed, 23 Apr, 2025 at 9:29 AM
Anti-Virus software and Internet Security
Keeping your computer safe and secure is essential regardless of what type of computer you are using. Using Anti-virus and internet security software is the...
Wed, 23 Apr, 2025 at 9:30 AM
Resetting Your BLC Password
Student Password You can retrieve your Microsoft password on your own by following these instructions:  Go to app.homeschoolacademy.com and type in yo...
Wed, 23 Apr, 2025 at 10:03 AM
Forcing Cookies
Sometimes your web browser will not automatically accept cookies from 3rd party websites. And sometimes you will not be asked with a pop-up to accept the co...
Wed, 23 Apr, 2025 at 9:31 AM
Galileo Manual Login
Some students may not get signed in automatically through Classlink. When this happens, they are directed to a login page asking for a username and password...
Wed, 23 Apr, 2025 at 9:56 AM