Troubleshooting

Logging into Write Source
Logging in to Write Source from ClassLink requires a small extra step the first time you access. You will need your username and password for this step, and...
Fri, 25 Jan, 2019 at 12:56 PM
Allow "Safe Senders" in Hotmail
Windows Live Hotmail's spam filtering options are great, and they can send a lot of the spam you'd usually find in your Windows Live Hotmail Inbox...
Thu, 24 Jan, 2019 at 12:17 PM
Change Display Scaling Sections
Display Scaling is a feature built into modern operating systems that is designed to make items easier to read on higher-resolution screens. However, someti...
Thu, 24 Jan, 2019 at 12:31 PM
Clearing Browser Cache
As part of regular system maintenance and troubleshooting, a commonly-useful task is to clear your web browser’s cache. Consult the remainder of this techni...
Fri, 5 Jul, 2019 at 2:50 PM
How to Update Flash
Updating Flash is a common fix for many online items and is also a good way to make sure your browser's security is up-to-date. To update Flash Player,...
Thu, 24 Jan, 2019 at 12:47 PM
Technical Requirements
Sufficient technology and Internet access are required to complete online classes. The basic technology requirements for online students are outlined below....
Fri, 18 Sep, 2020 at 11:17 AM
Remote Support
There are times when our support team can better assist you by remotely logging into your computer. To start a remote session with Bridgeway, click on the ...
Wed, 21 Aug, 2019 at 9:09 AM
Use or fix Flash audio & video in Google Chrome
The Adobe Flash plugin lets you hear and see Flash audio and video content on Chrome on your computer.  Note: Adobe will stop supporting Flash at the end o...
Wed, 16 Jan, 2019 at 9:40 AM
Anti-Virus software and Internet Security
Keeping your computer safe and secure is essential regardless of what type of computer you are using. Using Anti-virus and internet security software is the...
Tue, 16 Jun, 2020 at 8:22 AM
Resetting Your BLC Password
Student Password You can retrieve your Microsoft password on your own by following these instructions:  Go to learn.homeschoolacademy.com and select S...
Wed, 16 Sep, 2020 at 9:49 AM